Italian restaurant in Saturday nights is not a restaurant...
It is...
a battlefield!
^^;
Ok, I`m exaggerating.
but still, you think Ban-kun is busy in the kitchen? (well, kitchen IS busy)
People in the hall is busy too, believe me. Taking and delivering order and cleaning the table is okay, but I never realized they have to remember the bloody menu (and every single ingredients and how to make the drinks), cleaning the coffee machine, set and clean the beer pump, throw away trash, dry the silverware, etc etc etc. Kinda overwhelming for someone who never work her entire life like me.
It`s fun though. Not everyday is that busy and when tenchou (the owner) isn`t around, it`s not so tense.
I`ll never see waitress with the same eyes anymore.
And yes, Sho-chan, no matter how much I love you, I do want to strangle you if I ever see you get pissed in a restaurant because the food take too long to arrive.
I remember once me and my friends ate in a quite good restaurant (we were celebrating sumthin), we were 11 people and the waiter brought so many drinks in one tray and he dropped it! Scattered glasses everywhere and some of it wetting my friends clothes. Were we mad? Not at all. Accidentally, more than half of the group have experienced working in hall, and everybody smiled and mumbled "Don`t worry. It`s okay. We understand."
Remembering about that now, I can`t help to think how would our boys react to the same situation.
Wow... this is so random, but I'm glad that I've found someone with a similar way of thinking!
I've never really worked in a restaurant before, but I did a few 'public-relation' related jobs(even unpaid ones XD), so I always pray that I'll have the mercy of anyone that I serve. I did have a few incidents when someone complained directly to me, without understanding the actual situation. Sometimes someone else will explain to them for my sake, and then I get people coming up to me, apologizing like there's no tomorrow. If only everyone can stop to think for a while before acting out harshly.
So... even now, remembering how it was... I wd remind myself not to make irresponsible comments or complaints, just because someone was late etc, unless it was clear to me that the person deliberately did it. My friend told me, "We HAVE THE RIGHT(to act like an a**, maybe? XD), coz we're the clients~". I guess she said that as clients, we have to show our so ppl won't be stepping on our head. I just have to say, I don't quite agree to that. I find that by saying, "Please~" and also "I understand your situation", I get more satisfying results.
Obviously, i don't know any of the boys personally (LOL!), but I think they would be kinda understanding... Sho~ he does have a temper ne? judging by the way the rest of the member talk about how fussy he'll be if his food took too long to arrive, that is. But when the food is finally served in front of him, I can just imagine him forgetting about the whole thing and charge at the food... "Mechakucha umai, kore~!"(try to imagine a cute chipmunk chomping/slurping noisily at his food).
All in all, I'm real glad that you and your friends have the consideration for that waiter, when the 'blooper' happened. I bet he wd've felt real bad about it, but that sweet gesture might have made him endure a few more direct-critisms made by other customers the rest of the day, with smiles. ^_^
投稿情報: dalinee | 2007/07/08 13:09
There`s so many little but important things I learn by doing this job.
Up to the point that I think everyone in Indonesia should try this job (because I was always take this job for granted back then)
It teaches me the real meaning of `put yourself in someone else`s shoes`. Right now mainly I worked for 4 hours a day (unless I got unlucky and tenchou caught me and tell me to do 8 hours), and I kinda feel fortunate that now I don`t have to do it for money so I can quit whenever it became too overwhelming. So, now I`m trying hard to grasp all the experience, while making mistakes after mistakes ^^;
投稿情報: hinagiku85 | 2007/07/10 01:43
this is such a good experience for me... it reminds me of my first job.... how much I appreciate for those people around me ... for their help...
actually they " teach " me lots of things that I can not learn from text book...
So far.. each jobs insprited me that we all are " actress or actors " in real life...
My ex-manager taught me that we should " act properly " when we are wearing the uniform.... spirtually changed to a professional waitress... not the naught little girl at school...
I keep this in mind even I am not working in restuarant anymore...
;p
投稿情報: Doraemon | 2007/07/10 03:07